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Frequently Asked Questions

  • Are your services suitable for me?
    Our services are suitable for anyone who is relocating to the UK from another country. We can help people who are relocating on their own as well as those who are relocating with their families. We are happy to be contacted by both people who are relocating and businesses that have an employee who is relocating.
  • Which regions of the UK do you cover?
    We provide our services to people who are relocating to the south of the UK. Please feel free to contact us to check whether we cover the location that you are relocating to.
  • Should I purchase your services before or after I arrive in the UK?
    We are able to help you in either case. For your relocation to go as smoothly as possible, it is best to purchase the services that you want before you arrive. That way we can sort everything out for you before you travel. However, we are still able to help people who purchase our services after they arrive.
  • Can you help me with something that isn't covered by your services?
    Yes. We want to help you with your relocation in whatever way you need. If you need assistance with something that isn't covered by our services, please feel free to contact us anyway and we will see if we can help you.
  • Can we discuss my relocation in detail before I decide whether to purchase any services?
    Yes. Before anybody purchases any services, we always have an introductory meeting with them in order to discuss their relocation in detail. There is no obligation to purchase any services after this meeting.
  • Can I purchase any combination of services?
    Yes. You can purchase any combination of services that you want, including individual services.
  • Do I have to purchase all the services that I need at the same time?
    No. You can make multiple purchases at different points in time if you wish. For example, if you are unsure whether you need a specific service when making your initial purchase, you can choose to not purchase that service. You would then still be able to purchase that service at a later date if you decide that you do need it.

Ask us a Question

If you have a question that isn't answered above, please feel free to contact us and ask.

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